Privacy Policy

MarpaSoft LLC

MarpaSoft LLC is committed to protecting your privacy and earning your trust. This Privacy Statement describes MarpaSoft's privacy practices for both the web site located at www.marpasoft.com and the Customer Web Sites which MarpaSoft creates, configures and hosts on behalf of its customers.

Information Collection & Use

Customer Web Sites

MarpaSoft's customers are typically businesses or other organizations. MarpaSoft provides IT and management consulting services, as well as creates, configures and sometimes even hosts Customer Web Sites on behalf of customer.

MarpaSoft operates its programs and collects and uses data about Users at the direction of, and in accordance with, the instructions of MarpaSoft's customers.

MarpaSoft's arrangements with its customers may require MarpaSoft to obtain certain personal information about Users, either from the customer or a User, in order for a User to access the online knowledge, training and other services provided on a Customer Web Site. Among other things, MarpaSoft may collect the following data: (i) User name; (ii) User identification; (iii) User password; (iv) User email address; and (v) User department(s) and location within the customer organization. MarpaSoft may also track the amount of time a User spends on the Customer Web Site, the applications the User employs, the self-tests the User performs, the User's performance on such tests, and other activities in which the User engages while the User is on the Customer Web Site.

MarpaSoft only uses personal information to provide feedback about a User's activity on a Customer Web Site.

www.marpasoft.com

MarpaSoft may collect, store or accumulate certain non-personally identifiable information concerning visitors’ use of this site, such as information regarding which pages are most often visited. MarpaSoft may share with or transfer to third parties such non-personally identifiable information for the purpose of maintaining the site, responding to direct inquiries or measuring traffic and traffic trends at this site. MarpaSoft does not otherwise provide or sell any of this information to third parties.

Data Integrity & Data Security

MarpaSoft has taken commercially reasonable and appropriate steps to protect personal information that MarpaSoft collects, processes or maintains. These steps include, among other things, limiting the number of people who have physical access to MarpaSoft's database servers, utilizing electronic security systems, and using password protections which guard against unauthorized access.

Cookies & Session IDs

MarpaSoft uses cookies to authenticate visitors to certain pages on www.marpasoft.com. MarpaSoft also uses cookies and session IDs to authenticate Users as they navigate various parts of Customer Web Sites. For example, cookies may be used to enable a User to move through a Customer Web Site without having to retype the User's password. Cookies and session IDs may also be used to automate certain data entry functions associated with Customer Web Sites. MarpaSoft does not obtain personal information via cookies or session IDs, and does not link any data collected through cookies or session IDs to any personal information.

Links

MarpaSoft web sites may contain links to other web sites. MarpaSoft is not responsible for the privacy practices or the content of such other sites.

Opt-out

Recipients may unsubscribe from future email communications from MarpaSoft by following the instructions in such communications.

Questions & Complaints

If anyone has any questions or complaints about this Privacy Statement, the practices of, or his or her dealings with, any of MarpaSoft's web sites, he or she should contact MarpaSoft at: info@marpasoft.com

If an individual covered by this Privacy Statement has a complaint about the processing or use of that individual's personal information, and the complaint is not resolved to the individual's satisfaction through MarpaSoft's internal procedures, then MarpaSoft will make arrangements to offer an independent, third-party dispute resolution mechanism to resolve the complaint.

Changes to this Privacy Statement

This Privacy Statement may be amended from time to time. When we do update the Privacy Statement, we will also revise the "Last Updated" date at the bottom of this document. Any changes to this Privacy Statement will be posted on MarpaSoft's website.

This Privacy Statement was last updated on April 2, 2009.